Terms and Conditions

General Terms Rules

The contractual framework establishes fundamental obligations and rights between the platform and users in India. Users must acknowledge these provisions to access services offered.

1. Accept the Terms and Conditions. Review and agree to all provisions stated in this document before registration.
2. Confirm minimum age requirement. Ensure age meets or exceeds 18 years as mandated by Indian law.
3. Register one account only. Create and maintain a single account per individual without duplicates.
4. Follow local regulations. Adhere to all applicable laws and regulations valid in India.
5. Understand rule priority. Recognize that these provisions take precedence over any conflicting information.
6. Acknowledge update rights. Accept that modifications to these terms can occur at the platform's discretion.

Account Registration Eligibility

Account registration follows specific rules that protect both the user and the service. Review the conditions below to understand eligibility requirements and responsibilities associated with registration.

1. Confirm age requirement. Users must be 18 years old or above to register an account.
2. Provide accurate data. Enter correct personal information during the registration process.
3. Understand false information consequences. The account will face immediate suspension or termination after the detection of inaccurate details.
4. Avoid creating multiple accounts. Register only one account per individual to maintain compliance.
5. Safeguard login credentials. Keep username and password confidential and secure from unauthorised access.

Account Verification KYC Obligations

Account holders must complete identity verification steps to maintain full access to services. Follow these requirements to fulfil regulatory obligations and preserve account functionality.

1. Submit government-issued photo identification documents like Aadhaar card, PAN card, or passport to confirm identity.
2. Provide proof of address through utility bills or bank statements dated within 90 days.
3. Complete verification within 7 days after the account triggers a review upon first withdrawal request or deposit exceeding ₹50,000.
4. Accept temporary withdrawal limits of ₹10,000 daily during the verification period.
5. Face account suspension or permanent closure for refusal to submit required documentation or failure to pass identity checks.

Deposits Withdrawals Conditions

Financial transactions require clear understanding of available methods and associated conditions. The platform supports various options for Indian players, each with specific processing times and restrictions.

Bonuses Promo Code Usage

Promotional incentives follow strict guidelines to maintain fair conditions for all participants. Key terms related to bonus offers and their application are outlined below.

• Bonus definition: A promotional reward granted to registered accounts upon meeting specific criteria;
• Welcome offer activation: Enter the code XXXXX during registration or first deposit to claim the introductory reward;
• Turnover requirements: Players must stake the bonus amount a specified number of times before withdrawal becomes available;
• Validity period: All promotional rewards expire after 30 days from the date of activation;
• Conversion limits: Maximum withdrawal from bonus funds is capped at ₹50,000;
• Prohibited activities: Creating multiple accounts or manipulating terms results in immediate forfeiture of all rewards and account suspension.

Game Rules Player Conduct

All participants must follow established standards to maintain fair conditions for everyone. These conduct requirements protect the integrity of gameplay and ensure respectful interactions among all users.

• Fair play – every participant must compete honestly without attempts to manipulate outcomes;
• No unauthorised tools – the use of software, bots, or third-party programs to gain advantages is prohibited;
• No collusion – cooperation with other participants to gain unfair advantages is not allowed;
• No exploitation of bugs – technical errors or glitches must be reported immediately rather than used for personal benefit;
• Respectful interaction – all communication with other participants and support staff must remain polite and appropriate.

Mobile App Terms Usage

The application extends access to services through smartphones and tablets. Users agree to specific terms when downloading and installing software on their devices.

• Compatibility – The application functions on devices manufactured from 2020 onwards, which run Android 8.0 or iOS 12.0 and later versions;
• Updates – Users bear responsibility for downloading and installing the latest software versions to maintain access;
• Data charges – Standard network fees apply when using the Melbet mobile application, and users cover all associated costs;
• Rules consistency – All terms applicable to the website extend to the application without exception.

Intellectual Property Content Use

The platform owns all trademarks, logos, graphics, software, and written material displayed on the site. Users receive limited rights to view and access content for personal, non-commercial purposes only.

• All trademarks, logos, and content remain the exclusive property of the site;
• Users can access materials for personal, non-commercial purposes only;
• Copying, reproducing, or redistributing content without authorization is prohibited;
• Commercial use of any materials requires prior written consent from the site.

Account Suspension Termination

The service reserves the right to suspend or terminate accounts under specific circumstances. Users must understand their obligations when closure occurs. The following points outline critical aspects of this process:

• Violation of terms – accounts face suspension or permanent termination when users breach established rules;
• Fraud or misuse – detected fraudulent activities result in immediate account restrictions;
• During review periods – access remains limited until investigations conclude;
• Balance treatment – funds follow separate withdrawal policies outlined in payment sections;
• User responsibilities – account holders must settle outstanding obligations before final closure.

Changes Terms Communication

The company reserves the right to modify these Terms and Conditions at any time. Notice of amendments appears on this page or reaches users through email or account notifications. Continued access to or use of services after modifications take effect constitutes acceptance of the updated terms. Users must review this page regularly to remain informed about current conditions and requirements.

Support Contact Dispute Handling

Users can resolve concerns through designated contact channels to maintain clarity and transparency throughout the resolution process.

• Official email: Send queries to [email protected] with complete account details and transaction references;
• Required information: Provide username, registered email address, and detailed description of the concern;
• Review period: The team processes complaints within standard timelines;
• Escalation option: Unresolved matters can advance to senior management review.